FREQUENTLY ASKED QUESTIONSHome / FAQ's
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Are mockups free and how soon can I see one?
All mockups are free. After we receive all necessary information from you (design, colors, collar, and all required logos), you will receive the mockup asap. Our design process generally takes between 3-5 business days, but may be a little longer during certain parts of the year. Click Here to request your free custom mockups.
How much are your jerseys?
All jerseys are $49.99, which includes UNLIMITED customization and FREE UPS Ground Shipping (our Pro Premier fabric costs an additional $10 per jersey. Learn more about our fabric choices here). Bulk discounts begin at 30 jerseys. We also offer a 10% discount on a second (or third) set of jerseys.
What does unlimited customization include?
As many logos/graphics that you want on your jersey, front and/or back player number, player name, etc. Literally everything is included in our $49.99 per jersey price.
Why are your jerseys so much cheaper than the rest of the world's?
It's pretty simple; we aren't trying to rip you off. We believe in providing an excellent product at an excellent price. In doing so, we hope to help baseball clubs around the USA and the world save as much money as possible while providing an excellent order experience.
All mockups are free. After we receive all necessary information from you (design, colors, collar, and all required logos), you will receive the mockup asap. Our design process generally takes between 3-5 business days, but may be a little longer during certain parts of the year. Click Here to request your free custom mockups.
How much are your jerseys?
All jerseys are $49.99, which includes UNLIMITED customization and FREE UPS Ground Shipping (our Pro Premier fabric costs an additional $10 per jersey. Learn more about our fabric choices here). Bulk discounts begin at 30 jerseys. We also offer a 10% discount on a second (or third) set of jerseys.
What does unlimited customization include?
As many logos/graphics that you want on your jersey, front and/or back player number, player name, etc. Literally everything is included in our $49.99 per jersey price.
Why are your jerseys so much cheaper than the rest of the world's?
It's pretty simple; we aren't trying to rip you off. We believe in providing an excellent product at an excellent price. In doing so, we hope to help baseball clubs around the USA and the world save as much money as possible while providing an excellent order experience.
How fast will I receive my jerseys (full-custom sublimated items)?
After we receive final design confirmation from you, receive all sizes/numbers, and receive payment in-full, our standard turnaround time is 3-4 weeks. Please note that our tun times extend beginning December 20, 2018 due to demand, so we strongly encourage you to place your order by December 19, 2018.
CLICK HERE for more information on our turnaround times. Did we mention that shipping within the contiguous United States is free?
How fast will I receive my non-sublimated apparel order (semi-custom items)?
Semi-custom items are all apparel decorated with embroidered and/or screen-printed logos. These orders ship within 10-15 business days beginning the business day after payment is received for the order.
After we receive final design confirmation from you, receive all sizes/numbers, and receive payment in-full, our standard turnaround time is 3-4 weeks. Please note that our tun times extend beginning December 20, 2018 due to demand, so we strongly encourage you to place your order by December 19, 2018.
CLICK HERE for more information on our turnaround times. Did we mention that shipping within the contiguous United States is free?
How fast will I receive my non-sublimated apparel order (semi-custom items)?
Semi-custom items are all apparel decorated with embroidered and/or screen-printed logos. These orders ship within 10-15 business days beginning the business day after payment is received for the order.
Do you provide a discount if I order a second jersey for my team?
Absolutely. Each additional set of jerseys (beyond the first set) carries a 10% discount. This includes a second set for the same team, or each additional team within your organization.
For example:
Jersey #1 = $49.99 each
Jersey #2 = $44.99 each
*Discount applies to sets of jerseys ordered at the same time (i.e. paid for on the same invoice)
Do you provide bulk discounts for large orders?
Absolutely. Here's our bulk pricing breakdown:
*30 or more jerseys = $46.99 each
*50 or more jerseys = $44.99 each
*75 or more jerseys = $42.99 each
Bundling multiple items together? CLICK HERE to view our Package Deals or to submit a custom package quote request.
Does your organization have 100 or more players. CLICK HERE to checkout our Program Partner system, providing special discounts, freebies, perks, and more.
I may add a player or two at a later date. Do you offer one-off ordering?
Yes. After your team order, you will be able to re-order an individual jersey (or any other quantity) of the same design whenever you need...for the rest of time. We understand that your roster changes over time! We'll setup a free online store for easy re-ordering (like this one).
*Semi-custom items, non-sublimated items (such as hats, socks, screen-printed/embroidered apparel) are not available to be added to team stores as they have specific minimums needed every time they are ordered.
Can we setup a team apparel store with custom apparel for parents and fans?
Any full-custom sublimated item which is ordered in-bulk for the team will be added to your team's store (a specific garment must be first ordered for your team before being made available in the store). There are no minimum purchase for items in your store. At a minimum, the jerseys ordered for your team will be added to your store for easy re-ordering.
*Semi-custom items, non-sublimated items (such as hats, socks, screen-printed/embroidered apparel) are not available to be added to team stores as they have specific minimums needed every time they are ordered.
What is the price of items in my team store?
All items in your team store will reflect the same, base cost that was on your original invoice. (All pricing reflects any bulk discount(s) you received for your original team order). Please note that our 10% "second set" discount does not apply in pricing for team store items (additional discounts for multi-set orders do not apply as well).
How can I contact you?
You can contact us here. We will return your message within 12 hours.
Do you ship outside of the USA?
Absolutely. We have flat-rate pricing for our international customers. We can provide a quote upon request.
What fabrics are your jerseys made from?
We offer three unique performance fabrics for your choosing (HexaFlex, NanoDri, and Pro Premier). Click Here to learn more.
How are designs/graphics built into the jersey?
We use high-quality sublimation to create your jersey. Sublimation allows us to manufacture nearly any design and create the look you want for your team. Sublimation does not crack, peel, or fade like many other decoration techniques.
Is there a minimum jersey order?
Our minimum full-custom jersey order is 9 jerseys. After your initial team order for full-custom sublimated items, you can order whatever quantity you need (1, 10, 100, etc.).
Do you have Youth and Women's sizing?
Yes. We offer youth sizing for baseball jerseys and women's/girls sizing for fast pitch. Click here to view our sizing charts.
How many revisions can I request after my initial designs have been created?
If you would like for us to make revisions to the designs we have already created for you, it's no problem at all. Please note that we allow up to three revisions to be made to your initial designs (if desired). After three revisions, we require an order to be placed and payment to be made. After an order/payment has been received, we can continue to make any requested revisions to your designs until you are 100% satisfied with the look of your jersey(s).
Why don't you have an online jersey designer?
We feel you deserve more than just a bunch of pre-designed templates that require you to change the colors and specs of the jersey. We treat each customer as if you were our only customer, and tailor each and every detail to your exact specifications and create a truly custom work of art that will be unique to your club.
I don't have a logo. Can you make a custom logo for me?
Unfortunately, no. We do not provide custom logo services. We can only work with logos you provide for us. The reason for this is to keep our prices as low as possible and pass on the savings to you. Many companies either work their art charges into the price of their jerseys or charge hundreds of dollars for this service. Our goal is to delivery a quality, custom, authentic product at the lowest price possible.
I already have a logo, but it's a little rough. Can you still use it?
We prefer all logos/graphics to be in a vector format (.AI, .EPS, etc.), but we can still use your logo in whatever format if the resolution is high enough. Basically, the larger the image the better. We can redraw your logo/graphic if it is large enough.
Absolutely. Each additional set of jerseys (beyond the first set) carries a 10% discount. This includes a second set for the same team, or each additional team within your organization.
For example:
Jersey #1 = $49.99 each
Jersey #2 = $44.99 each
*Discount applies to sets of jerseys ordered at the same time (i.e. paid for on the same invoice)
Do you provide bulk discounts for large orders?
Absolutely. Here's our bulk pricing breakdown:
*30 or more jerseys = $46.99 each
*50 or more jerseys = $44.99 each
*75 or more jerseys = $42.99 each
Bundling multiple items together? CLICK HERE to view our Package Deals or to submit a custom package quote request.
Does your organization have 100 or more players. CLICK HERE to checkout our Program Partner system, providing special discounts, freebies, perks, and more.
I may add a player or two at a later date. Do you offer one-off ordering?
Yes. After your team order, you will be able to re-order an individual jersey (or any other quantity) of the same design whenever you need...for the rest of time. We understand that your roster changes over time! We'll setup a free online store for easy re-ordering (like this one).
*Semi-custom items, non-sublimated items (such as hats, socks, screen-printed/embroidered apparel) are not available to be added to team stores as they have specific minimums needed every time they are ordered.
Can we setup a team apparel store with custom apparel for parents and fans?
Any full-custom sublimated item which is ordered in-bulk for the team will be added to your team's store (a specific garment must be first ordered for your team before being made available in the store). There are no minimum purchase for items in your store. At a minimum, the jerseys ordered for your team will be added to your store for easy re-ordering.
*Semi-custom items, non-sublimated items (such as hats, socks, screen-printed/embroidered apparel) are not available to be added to team stores as they have specific minimums needed every time they are ordered.
What is the price of items in my team store?
All items in your team store will reflect the same, base cost that was on your original invoice. (All pricing reflects any bulk discount(s) you received for your original team order). Please note that our 10% "second set" discount does not apply in pricing for team store items (additional discounts for multi-set orders do not apply as well).
How can I contact you?
You can contact us here. We will return your message within 12 hours.
Do you ship outside of the USA?
Absolutely. We have flat-rate pricing for our international customers. We can provide a quote upon request.
What fabrics are your jerseys made from?
We offer three unique performance fabrics for your choosing (HexaFlex, NanoDri, and Pro Premier). Click Here to learn more.
How are designs/graphics built into the jersey?
We use high-quality sublimation to create your jersey. Sublimation allows us to manufacture nearly any design and create the look you want for your team. Sublimation does not crack, peel, or fade like many other decoration techniques.
Is there a minimum jersey order?
Our minimum full-custom jersey order is 9 jerseys. After your initial team order for full-custom sublimated items, you can order whatever quantity you need (1, 10, 100, etc.).
Do you have Youth and Women's sizing?
Yes. We offer youth sizing for baseball jerseys and women's/girls sizing for fast pitch. Click here to view our sizing charts.
How many revisions can I request after my initial designs have been created?
If you would like for us to make revisions to the designs we have already created for you, it's no problem at all. Please note that we allow up to three revisions to be made to your initial designs (if desired). After three revisions, we require an order to be placed and payment to be made. After an order/payment has been received, we can continue to make any requested revisions to your designs until you are 100% satisfied with the look of your jersey(s).
Why don't you have an online jersey designer?
We feel you deserve more than just a bunch of pre-designed templates that require you to change the colors and specs of the jersey. We treat each customer as if you were our only customer, and tailor each and every detail to your exact specifications and create a truly custom work of art that will be unique to your club.
I don't have a logo. Can you make a custom logo for me?
Unfortunately, no. We do not provide custom logo services. We can only work with logos you provide for us. The reason for this is to keep our prices as low as possible and pass on the savings to you. Many companies either work their art charges into the price of their jerseys or charge hundreds of dollars for this service. Our goal is to delivery a quality, custom, authentic product at the lowest price possible.
I already have a logo, but it's a little rough. Can you still use it?
We prefer all logos/graphics to be in a vector format (.AI, .EPS, etc.), but we can still use your logo in whatever format if the resolution is high enough. Basically, the larger the image the better. We can redraw your logo/graphic if it is large enough.
What payments do you accept?
We accept all major credit and debit cards via PayPal and all standard PayPal payments. We also accept check or money order. Please note that payment via check will delay the production process as production will not start until check has cleared.
Is my payment secure?
Absolutely. PayPal is the world's safest, most secure way to pay online. Click the badge below to view our certification.
Can I reorder a small amount of the jerseys I ordered at a later date?
Absolutely. We can setup a free online custom jersey purchase page for you (like this one)
We accept all major credit and debit cards via PayPal and all standard PayPal payments. We also accept check or money order. Please note that payment via check will delay the production process as production will not start until check has cleared.
Is my payment secure?
Absolutely. PayPal is the world's safest, most secure way to pay online. Click the badge below to view our certification.
Can I reorder a small amount of the jerseys I ordered at a later date?
Absolutely. We can setup a free online custom jersey purchase page for you (like this one)
